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Mission and Principles


Futurete’s mission is to contribute to the coffee culture, to the growth and modernisation of trade and hospitality industry, offering a range of high performance manual manufacture products, that allow to obtain excellent coffee.


Ethics – Our work is guided by ethical and moral principles expressed throughout the company's history, from its foundation to the present day, in the exemplary performance and in the continuous respect and dedication of all those who contribute to its success.

Innovation - We believe in the constant research of new technological solutions to improve our products’ performance, wisely combining technology and tradition, which are at the basis of the manufacture of the company’s products.

Quality - We intend to maintain quality as one of the characteristics of our products, for which we place close attention at all stages of manufacture, design, selection of materials, manual construction, and subsequently transmitting those same principles to the technical assistance service.

Responsibility - We are committed to always find the best solutions, in order to satisfy our customers' needs and to help them enhance their business, because their success is our success.



The Management is committed to comply with all regulatory requirements and compliance obligations based on the NP EN ISO 9001, NP EN ISO 14001 and OHSAS 18001/NP 4397 standards in an integrated Management System, by adopting a management model based on continuous improvement principles, in order to satisfy stakeholders and the protection of the environment.

Futurete Management bases its strategy on the following principles:

- Meet the costumers' requirements with the intention to satisfy and fulfil their expectations;
- Continuous improvement of the integrated management system;
- Ensure compliance with legal and regulatory requirements and others subscribed by the management;
- Ensure environmental aspect and impact management arising from the activity, by promoting environmental protection, rational use of material and energy, pollution prevention and emergency drills;
- Ensure the prevention of hazards and its risks, including injuries, wounds and health damage, as well as the occurrence of occupational accidents and diseases, and system performance;
- Promote communication, training and professional development of its employees, ensuring the adequacy of their skills according to the functions they perform;
- Engage all stakeholders in the compliance with the principles and commitments mentioned above.